Terms of Service Terms governing your access to MO²’s AI-powered video, short-form drama, image, audio, content generation, editing, collaboration, and publishing services. Last updated: September 1, 2026 Effective: September 1, 2026 Please read these Terms carefully before using MO². By creating an account, purchasing a prepaid plan or Credit Pack, or otherwise accessing the Service, you confirm that you have read, understood, and agreed to these Terms. If you do not agree to every applicable provision, you must not access or use the Service. Introduction 1.1. These Terms of Service (“Terms”) govern the contractual relationship between you and MO² (“MO²,” “Company,” “we,” “us,” or “our”), which is operated by MOÇ MEDIA PTE. LTD., concerning your access to and use of MO²’s websites, software, artificial-intelligence tools, APIs, integrations, workspaces, content-generation and editing tools, and related services (collectively, the “Service”). 1.2. The Service is intended to assist with AI-powered video creation, short-form drama creation, script and story development, storyboarding, image generation and editing, text-to-video generation, image-to-video generation, video generation and editing, character and scene creation, audio and voice generation, localization, creative collaboration, content production, and publishing workflows. The specific features available to you depend on your plan, region, account configuration, available AI models, and any applicable order form. 1.3. If you use the Service on behalf of a company, studio, agency, client, employer, or other organization, you represent that you have authority to accept these Terms on its behalf. In that case, “you” includes that organization. 1.4. We may modify, suspend, limit, or discontinue all or part of the Service. Where a change materially affects a paid plan, we will provide notice when reasonably practicable or when required by applicable law. We are not responsible for changes required by law, security concerns, third-party service or model changes, or circumstances beyond our reasonable control. 1.5. Your use of the Service is also subject to the MO² Privacy Policy made available in the Service, any applicable order form, and any product-specific or promotional terms presented to you. Definitions 2.1. “Account” means the credentials and profile used to access the Service. 2.2. “Workspace” means an individual or shared environment in which Users may store projects, upload creative assets, generate Content, edit Content, invite team members, review generated results, and connect Integrations. 2.3. “User” or “You” means any individual or legal entity that accesses or uses the Service. 2.4. “Input” means prompts, instructions, scripts, storylines, storyboards, images, photographs, videos, audio, voice recordings, character references, facial images, likenesses, brand materials, files, URLs, customer-provided data, credentials, settings, and other material submitted to or made accessible through the Service. 2.5. “Output” means videos, images, animations, audio, voices, scripts, dialogue, storylines, storyboards, characters, scenes, visual effects, captions, translations, edits, or other material generated or returned by the Service in response to Input. 2.6. “Content” means Input, Output, and other text, images, video, audio, documents, data, files, media, or materials uploaded, generated, stored, published, transmitted, or shared through the Service. 2.7. “AI Tools” means generative-AI, video-generation, image-generation, audio-generation, large-language-model, machine-learning, computer-vision, rendering, and related automated features made available through the Service. 2.8. “Integration” means a third-party AI model, website, social or publishing platform, cloud service, storage provider, API, or other system connected to the Service. 2.9. “Commercial Use” means use of the Service or Output in connection with a business, client engagement, commercial production, advertising activity, social-media activity, revenue-generating activity, or other professional purpose. 2.10. “Usage Credits” means any metered units, tokens, generations, generation seconds, rendering time, model calls, images, videos, processing units, projects, API calls, or similar usage allowances associated with a plan or purchase. Account Registration 3.1. You may be required to create an Account to access certain features. You must provide accurate, current, and complete information and promptly update it when it changes. 3.2. You must be at least 18 years old and, if higher, at least the age of legal majority in your jurisdiction, and you must be legally capable of entering into a binding contract. You may not use the Service if applicable law prohibits you from doing so. 3.3. You are responsible for protecting your login credentials, authentication methods, API keys, and Integration credentials. You must not share an individual login except where your plan expressly permits shared access. You are responsible for all activity occurring through your Account or Workspace, except to the extent caused by our breach of these Terms. 3.4. You must notify us promptly at system@momostudio.top if you suspect unauthorized access, credential compromise, or another security incident involving your Account. 3.5. Workspace owners and administrators may invite or remove Users, assign roles, access Workspace Content, configure billing and Integrations, and control Workspace settings. You are responsible for selecting appropriate administrators and managing permissions. Use of the Service 4.1. Subject to these Terms and payment of applicable fees, MO² grants you a limited, non-exclusive, non-transferable, non-sublicensable, and revocable right to access and use the Service during your authorized access period. 4.2. You may use the Service for lawful personal or Commercial Use, including creative development, scriptwriting, storyboarding, content generation, video and image creation, editing, localization, collaboration, production, and publishing. You remain responsible for your Content, projects, productions, campaigns, clients, publication choices, and use of any Output. 4.3. You must comply with applicable laws, industry rules, contractual obligations, platform policies, and third-party rights. This includes intellectual-property, copyright, trademark, privacy, publicity and likeness rights, data-protection, advertising, consumer-protection, anti-spam, competition, export-control, and sanctions requirements. 4.4. Where the Service uses, processes, references, or integrates third-party AI models, datasets, media, APIs, or other external sources, those materials remain subject to the rights and terms of their respective owners. An Output, reference, generated result, or other material supplied by the Service does not grant you a license to use any underlying third-party material except where expressly stated. 4.5. When you connect an Integration, you authorize MO² to access and act on that Integration as directed by you, including retrieving data and creating, editing, exporting, scheduling, or publishing Content. You must verify the correct account, destination, permissions, and publication settings before enabling automated actions. 4.6. We may apply reasonable technical, security, safety, moderation, and usage controls to protect the Service, enforce plan limits, prevent abuse, comply with law, or maintain platform performance. Plans and Payments 5.1 Prepaid Monthly Plans and Credit Packs MO² V1 may offer Personal and Team plans for a single prepaid monthly access period, together with separately purchased Personal Credit Packs. Each purchase is a one-time transaction. The price, access period, included Usage Credits, storage, member limit, Pack validity, and other entitlements that apply to a purchase are the values displayed in the Service and confirmed at checkout. 5.2 Plan and Pack Fees By selecting a paid plan or Credit Pack, you agree to pay the displayed fee and applicable taxes for that one-time purchase. You authorize MO² and the payment provider identified at checkout to process only the transaction you initiate. You are responsible for ensuring that the payment information supplied to the payment provider is accurate and valid. Unless stated otherwise, prices exclude sales, use, value-added, withholding, or similar taxes. You are responsible for taxes associated with your purchase, except taxes based on MO²’s net income. If applicable law requires withholding, you will provide documentation reasonably requested to support the correct tax treatment. 5.3 No Automatic Renewal in V1 MO² V1 does not automatically renew a paid plan and does not automatically charge you at the end of a paid period. To continue paid access after the displayed paidThrough date, you must initiate and complete a new purchase. A successful new purchase starts a new paid period and grants the Usage Credits attached to that purchase. 5.4 Expiry and Continued Access Because V1 purchases do not renew automatically, there is no recurring payment to cancel. Personal paid access remains available until the applicable paidThrough date; after that date, the Account keeps the access described in the Service but receives no new plan Credits. A Team whose paid period expires becomes suspended: its data and memberships are retained, but editing, generation, upload, invitation, and new Project creation are disabled until the Team Owner completes a new payment. Restoring or not restoring paid access does not itself delete an Account, Team, Project, or Workspace. 5.5 Refund Policy Except where required by law, expressly stated at checkout, or agreed in an order form, completed plan and Credit Pack purchases are non-refundable and are not prorated. This cash refund rule is separate from generation settlement: a failed, successfully cancelled, or Service-Guarantee-delayed generation releases its frozen Usage Credits as described in Section 5.9. If you believe a charge was duplicated, unauthorized, or made in error, contact system@momostudio.top with the subject “Billing,” the email address associated with your Account, the charge date and amount, and a description of the issue. Approved cash refunds are returned through the original payment transaction where supported and do not create extra Usage Credits. 5.6 Price Changes We may change prices, plan limits, included Usage Credits, model access, or plan features for future offers. A change does not alter a purchase already completed, an issued Credit balance, a valid generation Quote, or a generation already submitted. The values displayed when you initiate a future purchase govern that purchase. 5.7 Payment Channels Payments are processed by the third-party payment provider identified at checkout. MO² V1 uses a provider-hosted checkout and does not store your complete bank, card, or wallet credentials. The provider’s own terms, privacy practices, currency rules, and dispute procedures also apply. Completing checkout authorizes only the displayed one-time transaction; it does not authorize MO² to initiate a recurring charge. If a payment is not authoritatively confirmed, MO² does not activate the plan or grant the Credit Pack. If a confirmed payment is later reversed, refunded, or disputed, we may suspend the affected paid entitlement, correct only the Credits or access created by that transaction, and preserve an auditable record as required by law. MO² does not silently retry a new charge. 5.8 Usage Credit Purchases MO² may allow you to purchase Usage Credits or add-on capacity for features such as AI video generations, image generations, audio or voice generations, rendering, video duration, image or video enhancement, upscaling, model usage, exports, or API calls. Unless the applicable offer says otherwise: 1. purchased Usage Credits expire on the date stated at purchase or in your Account; 2. promotional, referral, bonus, trial, or goodwill Usage Credits expire as communicated when issued; 3. Usage Credits included in a prepaid plan are issued only after its payment is confirmed and expire at the end of that paid cycle; unused plan Credits do not roll over; 4. Usage Credits have no cash value, are non-transferable, and cannot be sold or exchanged; 5. different features may consume Usage Credits at different rates, including rates that vary by model, processing cost, video duration, resolution, output quantity, data volume, or feature complexity; and 6. we may correct Usage Credit balances affected by technical errors, fraud, abuse, reversals, or payment disputes. 5.9 Generation Credit Settlement When you submit a generation request, MO² freezes the fixed Credit amount shown in the Quote. Before the request is handed to a model provider, an available cancellation may release the full frozen amount and prevent the provider call. After provider handoff, the request cannot be cancelled. Success within the displayed Service Guarantee captures the fixed amount; a confirmed failure releases it. If the Service Guarantee expires first, MO² releases the full amount, marks the task delayed, and continues waiting. A later successful result is delivered without charging those Credits again; a later failure causes no further Credit change. Promotions and Discounts 6.1. We may offer trials, coupons, introductory prices, referral rewards, promotional Usage Credits, discounts, bundled plans, or other limited offers. Eligibility, availability, duration, redemption limits, future purchase pricing, and additional conditions will be disclosed with the offer. 6.2. Promotions may be limited by user, Account, Workspace, organization, payment method, region, channel, or time period. Unless expressly stated, promotions cannot be combined, transferred, resold, redeemed for cash, or applied retroactively. 6.3. We may withhold, reverse, cancel, or correct a promotional benefit if we reasonably believe it was obtained through fraud, duplicate Accounts, automated abuse, payment reversal, eligibility misrepresentation, or violation of the applicable promotion terms. Content and Intellectual Property 7.1. Your Input. As between you and MO², you retain ownership of your Input and any intellectual-property rights you hold in it. You represent that you have the rights, permissions, consents, licenses, and lawful basis necessary to provide Input to the Service and authorize the processing described in these Terms, including where Input contains third-party images, videos, audio, music, voices, faces, likenesses, characters, trademarks, or other protected materials. 7.2. Your Output. As between you and MO², and to the extent permitted by applicable law, you own the Output generated specifically for you. Because AI systems are probabilistic, Output may not be unique, and other Users may receive identical or similar Output. These Terms do not grant you rights in third-party materials that may be referenced, reproduced, resembled, or reflected in Output. 7.3. License to Operate the Service. You grant MO² a worldwide, non-exclusive, royalty-free license to host, copy, transmit, process, reproduce, display, modify, and otherwise use your Input and Output only as reasonably necessary to provide, secure, maintain, support, troubleshoot, and improve the Service; comply with law; enforce these Terms; and follow your instructions. Our handling of personal data is governed by the Privacy Policy and any applicable Data Processing Agreement. 7.4. Service Improvement. MO² does not use private Workspace Content to train a generalized MO² model unless we first obtain a separate, explicit permission or written agreement that identifies that use. We may use operational metadata and aggregated or de-identified information to evaluate reliability, safety, cost, and performance. Third-party model providers process Content needed for a requested generation under their applicable terms and the configuration selected by MO². 7.5. MO² Intellectual Property. MO² and its licensors own the Service, software, source code, models and workflows, interfaces, designs, documentation, trademarks, logos, templates, datasets, and all related intellectual-property rights, excluding your Input and rights in your Output. No rights are granted by implication. 7.6. Commercial Use. Subject to these Terms, you may use Output for Commercial Use unless a plan description, third-party model term, applicable law, or separately identified restriction states otherwise. You are solely responsible for evaluating whether your intended use infringes third-party rights or requires licenses, permissions, consents, releases, disclosures, review, or attribution. 7.7. Feedback. If you submit suggestions, ideas, or feedback, you grant MO² a perpetual, worldwide, irrevocable, royalty-free right to use and incorporate it without restriction or compensation, provided we do not publicly identify you as the source without permission. Restrictions on Use You must not, and must not enable another person to: 1. 8.1. access or use the Service unlawfully, in violation of sanctions or export controls, in breach of another agreement, or in a manner that infringes intellectual-property, copyright, trademark, privacy, publicity, likeness, confidentiality, contractual, or other rights; 2. 8.2. interfere with, disrupt, overload, degrade, disable, or impair the Service or another User’s access; 3. 8.3. upload, transmit, distribute, or introduce viruses, ransomware, spyware, malicious scripts, harmful code, destructive payloads, or other security threats; 4. 8.4. copy, modify, translate, reverse engineer, decompile, disassemble, extract, discover, or attempt to derive source code, models, weights, prompts, training data, underlying components, or non-public features, except where applicable law prohibits this restriction; 5. 8.5. access data, systems, servers, Accounts, Workspaces, or Integrations without express authorization, or attempt to probe, scan, test, or circumvent authentication, rate limits, security, usage controls, content-safety systems, or technical restrictions; 6. 8.6. rent, lease, resell, sublicense, time-share, provide service-bureau access to, or commercially distribute the Service except under an authorized partner, agency, reseller, or enterprise arrangement; 7. 8.7. share credentials improperly, create Accounts using false identities, evade an enforcement action, operate duplicate Accounts to obtain promotional benefits, or misrepresent identity, authority, affiliation, endorsement, authorship, or Account ownership; 8. 8.8. use undocumented automated methods, bots, scraping tools, or bulk programmatic access except through interfaces and APIs that MO² expressly provides for that purpose; 9. 8.9. generate, upload, publish, transmit, or facilitate Content that is illegal, fraudulent, defamatory, threatening, harassing, discriminatory, hateful, exploitative, obscene, invasive of privacy, sexually exploitative, non-consensual, or intended to cause harm, including child sexual abuse material or non-consensual intimate imagery; 10. 8.10. create or distribute spam, phishing content, credential-harvesting material, malware, fraudulent reviews, fake endorsements, deceptive advertisements, unlawful impersonation, misleading synthetic media, or coordinated inauthentic activity; 11. 8.11. use a real person’s face, likeness, voice, identity, or other personal characteristics without the rights, permissions, or lawful basis required for the intended use, or create deceptive or harmful synthetic media that falsely represents a person as having said, performed, endorsed, or participated in something they did not; 12. 8.12. submit highly sensitive personal data, authentication secrets, payment-card data, protected health information, biometric identifiers, government identification numbers, or other specially regulated data unless the Service expressly supports that data and a written agreement authorizes the processing; 13. 8.13. use Output as the sole basis for employment, credit, housing, insurance, legal, healthcare, education-admission, or other decisions that produce legal or similarly significant effects on an individual; or 14. 8.14. use the Service to build or train a substantially similar competing product through systematic extraction, harvesting, replication, or exploitation of the Service, except with our written permission. We may investigate suspected violations and remove Content, restrict features, reduce limits, suspend access, preserve relevant records, or terminate Accounts where reasonably necessary to protect MO², Users, third parties, or the integrity and security of the Service. Availability, Disruption and Downtime 9.1. We aim to make the Service available reliably, but we do not promise uninterrupted, error-free, or 100% availability. Access may be limited or interrupted because of scheduled maintenance, emergency maintenance, upgrades, capacity constraints, generation demand, security incidents, network failures, force majeure events, or other operational reasons. 9.2. The Service may depend on third-party AI models, video-generation providers, image-generation providers, audio-generation providers, cloud infrastructure, GPU or computing providers, hosting providers, storage services, databases, APIs, payment processors, publishing platforms, and other external services. To the maximum extent permitted by law, MO² is not responsible for disruption, delay, data unavailability, changed model functionality, changed generation results, or downtime caused or contributed to by those third parties. 9.3. Where reasonably practicable, we will attempt to provide notice of planned maintenance or material disruptions. Emergency, legal, security, or third-party events may prevent advance notice. 9.4. Processing times, AI model availability, generation speed, rendering time, model capacity, output quality, and completion times may vary based on demand, plan, technical conditions, third-party limits, Input length, video duration, resolution, and the size or complexity of a request. Disclaimer Regarding Generative AI and Large Language Models 10.1. The Service uses generative AI, video-generation models, image-generation models, audio-generation models, large language models, machine learning, automated processing, third-party data, and probabilistic systems. Output may be inaccurate, incomplete, inconsistent, biased, misleading, repetitive, offensive, non-unique, visually or technically flawed, or unexpected. It may contain fabricated or inaccurate text, dialogue, visual details, representations, references, or other generated elements. 10.2. You are solely responsible for reviewing and verifying Output before relying on it, publishing it, delivering it to a client, making it available to the public, or using it commercially. Appropriate review may include factual review, copyright and trademark review, originality review, likeness and publicity-rights review, music or audio-rights review, legal review, editorial review, brand review, accessibility review, platform-policy review, and human approval. 10.3. MO² does not guarantee that use of the Service will produce any particular creative result, video or image quality, continuity, character consistency, visual style, factual accuracy, platform approval, audience reach, engagement level, conversion rate, revenue, advertising result, commercial outcome, or compliance result. AI models, publishing platforms, social networks, distributors, advertisers, and other third parties independently determine their outputs, access, availability, policies, and acceptance requirements. 10.4. Output and recommendations are provided for creative, informational, and productivity purposes and do not constitute legal, financial, tax, medical, regulatory, or other professional advice. 10.5. To the maximum extent permitted by law, the Service and Output are provided “as is” and “as available,” without warranties of any kind, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, title, accuracy, non-infringement, or uninterrupted operation. Termination 11.1. You may stop using the Service or close your Account at any time. Closing an Account does not eliminate outstanding payment obligations and does not automatically create a right to a refund. 11.2. We may suspend, restrict, or terminate access where we reasonably believe that: you violated these Terms; payment is overdue or disputed; your use creates legal, security, safety, integrity, or operational risk; an Account has been compromised; suspension is required by law or a third-party provider; or continued access could harm MO², another User, or a third party. 11.3. Where reasonably practicable, we will provide notice and an opportunity to cure a remediable breach. We may act immediately where necessary to address fraud, abuse, security threats, unlawful conduct, intellectual-property infringement, privacy or likeness-rights violations, child exploitation, non-consensual intimate content, platform attacks, or material risk. 11.4. When access ends, your right to use the Service ends. You should export Content you wish to retain before termination or expiration. Subject to applicable law, our Privacy Policy, backup practices, and any written agreement, Workspace Content may be deleted or become inaccessible after a retention period and may not be recoverable. 11.5. Provisions that by their nature should survive termination will survive, including accrued payment obligations, ownership and license terms, restrictions, disclaimers, limitations of liability, dispute terms, and general legal provisions. Limitation of Liability 12.1. You are responsible for your Content, projects, productions, publications, campaigns, Integrations, Account activity, and use of Output. MO² does not assume responsibility for Content uploaded, generated, edited, published, distributed, monetized, or relied upon by Users. 12.2. To the maximum extent permitted by law, MO² and its affiliates, licensors, service providers, AI model providers, officers, employees, contractors, and agents will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, savings, business opportunity, goodwill, reputation, use, or data, even if advised of the possibility of those damages. 12.3. To the maximum extent permitted by law, MO²’s total aggregate liability arising out of or relating to the Service or these Terms will not exceed the greater of: (a) the amount you paid to MO² for the Service during the 12 months immediately preceding the event giving rise to liability; or (b) one hundred U.S. dollars (US$100) if you used only a free Service. 12.4. The exclusions and limits in this section apply regardless of the legal theory and even if a remedy fails of its essential purpose. They do not apply to liability that cannot lawfully be excluded or limited, including liability for fraud, willful misconduct, or other liability that applicable law requires to remain unlimited. 12.5. Some jurisdictions do not allow certain warranty exclusions or liability limits. In those jurisdictions, the provisions apply only to the maximum extent permitted by law, and you may have additional rights. Privacy Policy 13.1. Your use of the Service is governed by the MO² Privacy Policy made available in the Service, which explains how personal data is collected, used, disclosed, stored, and protected. 13.2. Where MO² processes personal data on behalf of an eligible business customer, the parties may enter into a Data Processing Agreement. If an order form or Data Processing Agreement conflicts with these Terms concerning the subject matter it specifically covers, the order form or Data Processing Agreement controls for that conflict. 13.3. You are responsible for providing legally required notices and obtaining legally required permissions before submitting personal data, photographs, videos, voices, facial images, likenesses, biometric information, or other personal data to the Service or connecting an Integration containing personal data. Modifications to the Terms 14.1. We may revise these Terms to reflect changes to the Service, law, security requirements, third-party services or AI models, pricing practices, or business operations. The updated Terms will be posted with a revised “Last updated” date. 14.2. If a change materially reduces your rights or materially increases your obligations, we will provide additional notice by email, through the Service, or by another reasonable method when required by law. 14.3. Unless stated otherwise, updated Terms take effect on the identified effective date. Your continued use of the Service after that date constitutes acceptance. If you do not agree to an update, you must stop using the Service before the update applies to you. Governing Law and Dispute Resolution 15.1. These Terms and any non-contractual obligations arising out of or relating to them are governed by the laws of Singapore. 15.2. Any dispute, controversy, or claim arising out of or relating to these Terms or the Service that cannot be resolved through good-faith consultation will be submitted to the exclusive jurisdiction of the courts of Singapore, subject to any mandatory right you may have under applicable law to bring proceedings in another forum. 15.3. Notwithstanding Section 15.2, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of its copyrights, trademarks, trade secrets, patents, or other intellectual-property rights. 15.4. Nothing in this section limits any rights or remedies that cannot lawfully be excluded or restricted under applicable mandatory law. Contact Information For questions, concerns, billing requests, legal notices, or rights complaints concerning these Terms or the Service, contact: - Company: MOÇ MEDIA PTE. LTD. - Email: system@momostudio.top By using the Service, you acknowledge that you have read, understood, and agreed to be bound by these Terms.
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